We're Here to Help You Complete Your Tax Form
It looks like your session was interrupted, and you've been redirected here due to one of the following reasons. Don't worry - we're here to guide you on how to resolve these issues and get back on track.
Possible Reasons for Landing on This Page:
1. Session Timeout: For security and privacy reasons, sessions automatically time out after a period of inactivity. This helps protect your personal data. If you were inactive or took longer than expected to complete your form, your session may have ended.
2. TIN Check Failure: A mismatch or incorrect Tax Identification Number (TIN) can cause a validation failure. This occurs when the TIN provided doesn't align with the information that the IRS has on file. If your session has ended due to TIN check validation failure, you will need to wait 24 hours to restart your session.
(Tip: Double-check the TIN you entered for accuracy, ensuring it matches the name and information provided on Line 1 of the Form W-9. If you need further assistance, contact our support team.)
3. Validation Error: Certain form fields may not have passed our validation checks due to missing or improperly entered data. These checks are in place to ensure that all necessary informantion is accurately submitted. If you experienced a validation error and tried to refresh the page, your session may have ended.
What to Do Next:
Restart Your Session: Please navigate to the tax document submission page and try again.
Check Your Information: Ensure that all details are filled out accurately, especially the TIN and name fields.
Contact Support: If you need help or continue experiencing issues, reach out to our support team for further assistance.
We appreciate your patience and are committed to making your tax form submission as seamless as possible.